Tails

#1 Updated by Anonymous 2017-06-30 14:26:58

• Subject changed from Cleanup known issue page to Clean up known issues page
• QA Check set to Dev Needed

Yes, that would be part of front desk work indeed :)

#2 Updated by BitingBird 2017-08-28 20:50:08

• Assignee changed from elouann to spriver
• Target version set to 2018

#3 Updated by BitingBird 2017-08-28 20:50:59

• related to Feature #11687: Known issues: How to recover an Electrum wallet added

#4 Updated by BitingBird 2017-08-28 20:52:16

• related to Bug #11025: Known issues on browser fingerprinting don't mention uBlockOrigin added

#5 Updated by BitingBird 2017-08-28 20:56:30

• related to Feature #6551: Link to the known issues for current version from the general ones added

#6 Updated by BitingBird 2017-08-28 20:58:10

• Description updated

#7 Updated by BitingBird 2017-08-30 13:24:36

• related to Bug #14505: Merge help desk internal answers to public doc added

#8 Updated by BitingBird 2017-08-30 13:24:47

• related to Feature #14536: Restructure the Known issues page added

#9 Updated by sajolida 2017-12-28 00:56:38

• related to Feature #15130: Restructure our support page and content added

#11 Updated by Anonymous 2018-08-17 15:29:53

• Assignee changed from spriver to sajolida

Reassigning to sajolida for input.

#13 Updated by sajolida 2019-01-08 12:31:11

• Target version changed from 2018 to 2019

#14 Updated by sajolida 2019-08-10 17:06:48

• Target version changed from 2019 to Tails_3.16

I started working on this.

#15 Updated by sajolida 2019-08-10 17:07:11

• blocks Feature #16711: Core work 2019Q3 → 2019Q4: Technical writing added

#16 Updated by sajolida 2019-08-17 11:16:18

• Status changed from Confirmed to In Progress
• Assignee changed from sajolida to goupille

I’m done with everything I could do on my own. I’m now waiting for feedback from help desk on 3 topics:

• [internal] problematic PNY USB sticks (August 10, 15:10)
• [internal] Can’t display WebM (August 10, 16:30)
• [internal] Tails fails to connect to certain Wi-Fi networks (August 17, 11:05)

#17 Updated by sajolida 2019-08-26 09:16:56

• Assignee changed from goupille to emmapeel

Reassigning to this week’s help desker.

Please tell me if you don’t have these emails and I’ll resend them back to you.

#19 Updated by sajolida 2019-08-31 12:37:54

• Status changed from In Progress to Needs Validation
• Assignee changed from emmapeel to intrigeri

I confirmed with emmapeel that the 3 could be removed as well.

@intrigeri: Do you mind reviewing the whole branch? It has to do more with validating my analysis of each issue than about writing so I think it makes more sense for the Foundations Team to do it than Cody.

#21 Updated by intrigeri 2019-09-01 14:43:51

• Feature Branch set to doc/11665-clean-known-issues

#22 Updated by intrigeri 2019-09-01 15:10:52

• Status changed from Needs Validation to In Progress
• Assignee changed from intrigeri to sajolida
• Feature Branch changed from doc/11665-clean-known-issues to doc/11665-clean-known-issues, https://salsa.debian.org/tails-team/tails/merge_requests/35

I’ve spotted only two problems \o/

I was too lazy to do without inline commenting so I did the review on Salsa: https://salsa.debian.org/tails-team/tails/merge_requests/35

You may either get yourself an account on Salsa and reply there, or reply here: as you wish!

#23 Updated by sajolida 2019-09-02 12:46:29

• Subject changed from Clean up known issues page to Clean up known issues page, 4.0 edition

#24 Updated by sajolida 2019-09-03 09:35:31

• Target version changed from Tails_3.16 to Tails_3.17

#25 Updated by sajolida 2019-09-03 11:30:08

• Status changed from In Progress to Needs Validation
• Assignee changed from sajolida to intrigeri

Regarding eca60b197d:

• Acer ES-1-331 was added in 5682390959 as “Does not start on USB sticks created using Tails Installer”. We don’t really know if “edd=off” is really needed to start on this laptop (and we learn from Feature #16926#note-6 that sometimes people tweak their boot options with no reason). This original description actually rather seems to mean that it might have been able to start on USB stick created using dd back in 2015.
• The `edd=off` workaround is also still documented as something to try in /install/win/usb so, if it’s needed, people can still find it there.

I’d rather not add hypothetical workarounds to our list of known issues partly because they are harder to get rid of over time.

Regarding “startup options”:

• Until now we’ve sometimes written ‘startup options’ in /support/known_issues to mean ‘boot option’ while we’ve already better at making a difference between ‘startup option’ and ‘boot option’ in both /doc/first_steps/startup_options and /install/inc/steps/restart_first_time.inline (inside the troubleshooting section about Tails not starting entirely).
• I’ve checked the rest of our website, and the only inconsistencies left were in /support/known_issues/graphics. I fixed that with 809ffdf4fd.

#26 Updated by intrigeri 2019-09-04 10:11:06

• Status changed from Needs Validation to In Progress
• Assignee changed from intrigeri to sajolida

OK, merged!

My only remaining concern is the one I raised about the style guide itself, more specifically:

<a id="startup-options"></a>

- **startup options**

  To refer to the kernel command line options that can be specified from
  the *Boot Loader Menu*.

  - *For example:*

    - Adding `radeon.dpm=0` to the [[startup
      options|/doc/first_steps/startup_options#boot_menu]].

It’s the reason why I’ve kept using “startup options” when documenting known issues. It contradicts and somewhat duplicates what **boot** vs **start** says, no?

I’m worried that as long as it’s like this, I will keep mistakenly using “startup options” when I should write “boot options”.

#27 Updated by intrigeri 2019-09-04 10:11:24

• Status changed from In Progress to Resolved
• % Done changed from 0 to 100

Applied in changeset commit:tails|9e1d8d3696272e96bdc45392363e6df6e73c6a73.

#28 Updated by intrigeri 2019-09-12 14:27:46

• Target version changed from Tails_3.17 to Tails_4.0

#29 Updated by sajolida 2019-09-18 18:07:20

• Assignee deleted (sajolida)

Ok! Indeed our style guide was itself inconsistent. Fixed now with 8549628e78.