Feature #15130

Restructure our support page and content

Added by sajolida 2017-12-28 00:55:19 . Updated 2018-08-17 06:52:49 .

Status:
Confirmed
Priority:
Normal
Assignee:
Category:
Target version:
Start date:
2013-09-28
Due date:
% Done:

33%

Feature Branch:
Type of work:
End-user documentation
Blueprint:

https://tails.boum.org/blueprint/support_page/

Starter:
Affected tool:
Deliverable for:

Description

Subtasks

Feature #6319: Restructure the documentation on Mac support Confirmed

0
Feature #14533: Cross-reference /support/known_issues and /support/faq Resolved

0
Feature #14536: Restructure the Known issues page Confirmed

0

Related issues

Related to Tails - Feature #14788: Add anchors to the troubleshooting parts of the installation doc In Progress 2017-10-04
Related to Tails - Bug #12474: Document troubleshooting tips for more failure scenarios throughout installation assistant Rejected 2017-12-05
Related to Tails - Bug #11665: Clean up known issues page, 4.0 edition Resolved
Related to Tails - Feature #11515: Explain better how to reach our XMPP channels (support and dev) Confirmed 2016-06-07
Related to Tails - Bug #11423: Merge /support/chat and /contribute/chat into /about/contact Confirmed 2016-05-16
Related to Tails - Feature #6551: Link to the known issues for current version from the general ones Confirmed 2013-12-29
Related to Tails - Feature #11770: Improve Tails user support: investigate Reddit as a semi-official support channel Resolved 2016-09-03
Related to Tails - Bug #14505: Merge help desk internal answers to public doc Resolved 2018-07-26
Related to Tails - Bug #11392: Tails does not start: document workarounds to reach debug information Rejected 2016-04-29
Related to Tails - Bug #10347: Troubleshooting for automatic upgrades that fail to restart Resolved 2015-10-07

History

#1 Updated by sajolida 2017-12-28 00:55:31

  • related to Feature #14788: Add anchors to the troubleshooting parts of the installation doc added

#2 Updated by sajolida 2017-12-28 00:56:21

  • related to Bug #12474: Document troubleshooting tips for more failure scenarios throughout installation assistant added

#3 Updated by sajolida 2017-12-28 00:56:38

  • related to Bug #11665: Clean up known issues page, 4.0 edition added

#4 Updated by sajolida 2017-12-28 00:56:49

  • related to Feature #11515: Explain better how to reach our XMPP channels (support and dev) added

#5 Updated by sajolida 2017-12-28 00:57:57

  • related to Bug #11423: Merge /support/chat and /contribute/chat into /about/contact added

#6 Updated by sajolida 2017-12-28 00:58:48

  • related to Feature #6551: Link to the known issues for current version from the general ones added

#7 Updated by sajolida 2017-12-28 00:59:01

  • related to Feature #6319: Restructure the documentation on Mac support added

#8 Updated by sajolida 2017-12-28 01:00:27

  • related to Feature #14533: Cross-reference /support/known_issues and /support/faq added

#9 Updated by sajolida 2017-12-28 01:03:10

  • related to Feature #11770: Improve Tails user support: investigate Reddit as a semi-official support channel added

#10 Updated by sajolida 2017-12-28 01:23:43

  • Status changed from New to Confirmed
  • Blueprint set to https://tails.boum.org/blueprint/support_page/

#11 Updated by Anonymous 2018-01-17 11:33:24

  • related to Bug #14505: Merge help desk internal answers to public doc added

#12 Updated by Anonymous 2018-01-17 15:08:07

  • related to Bug #11392: Tails does not start: document workarounds to reach debug information added

#13 Updated by Anonymous 2018-01-17 16:23:32

  • related to Bug #10347: Troubleshooting for automatic upgrades that fail to restart added

#14 Updated by Anonymous 2018-08-17 06:52:49

Also see discussion on Bug #15753.