Tails

#1 Updated by Anonymous 2017-03-18 10:48:51

• File after adding pw is set to off anyway.png added
• File greeter window opens in weird location.png added

So the window opens in a weird location after clicking “+”.
Then I enter the password and click “Add”.
Then the option window closes and the option seems set, but it’s marked as “off”.
When i reclick a second time on the option I get a window bubble with the password and the password confirmation. I click enter and then it is set to on.

#2 Updated by Anonymous 2017-03-18 10:50:57

• File journal_greeter_bug_pw added

And here is the journal from this boot.

#3 Updated by intrigeri 2017-03-18 11:15:37

• Priority changed from Normal to Elevated
• Target version set to Tails_3.0

#5 Updated by alant 2017-03-18 17:40:06

• Status changed from Confirmed to In Progress
• QA Check set to Info Needed

I don’t have enough info to understand nor to reproduce this issue. In addition, it seems that patching the loglevel and restart the greeter prevents the reproduction of the issue. I’m building an ISO with a greeter that honor debug kernel command line parameter, to gather enough information to understand that bug.

#6 Updated by intrigeri 2017-03-19 08:57:43

• related to Bug #12228: Greeter's headerbar is sometimes not themed right added

#7 Updated by intrigeri 2017-03-19 08:58:05

• Subject changed from Greeter in Tails 3.0 feature-stretch sometimes fails to set Admin password to Greeter sometimes fails to set Admin password on Stretch

#8 Updated by intrigeri 2017-03-19 08:58:44

• related to Bug #12241: New Greeter's additional options window sometimes opens in a weird place added

#10 Updated by intrigeri 2017-03-19 09:00:55

• blocked by Feature #12373: Greeter should honor "debug" kernel command line parameter added

#11 Updated by intrigeri 2017-03-19 09:01:40

• Priority changed from Normal to Elevated

#12 Updated by alant 2017-03-19 12:43:03

• File systemd-analyze-fail.png added
• File systemd-analyze-ok.png added

I tested with the Tails branch that honor debug kernel commandline parameter for greeter logging (see Feature #12373) and systemd-analyse. I cannot easily reproduce the password issue, but there are reproducible cases with some USB sticks in which the greeter interface is rendered a wierd way: the headerbar has square angle (Bug #12228), and the popover may be cut (Bug #12243). All known reports of the password issue have this wierd interface issue, so I assume they are somehow linked.

It appears that all the time the interface is rendered wierd, polkit.service and accounts-daemon.service are not reported to be fully started by systemd-analyse.

Buggy:

OK:

#15 Updated by alant 2017-03-19 14:44:59

• QA Check deleted (Info Needed)

I built an ISO with gdm.service requiring and starting after polkit.service:

--- /dev/null
+++ b/config/chroot_local-includes/etc/systemd/system/gdm.service.d/require-polkit.conf
@@ -0,0 +1,3 @@
+[Unit]
+Requires=polkit.service
+After=polkit.service

With that ISO, I was able to reproduce Bug #12228 with polkit.service and accounts-daemon.service correctly reported as started!

#17 Updated by alant 2017-03-19 16:32:34

• related to deleted (Bug #12228: Greeter's headerbar is sometimes not themed right)

#18 Updated by alant 2017-03-19 16:32:38

• related to deleted (Bug #12241: New Greeter's additional options window sometimes opens in a weird place)

#19 Updated by alant 2017-03-19 16:32:41

• blocks deleted (Feature #12373: Greeter should honor "debug" kernel command line parameter)

#20 Updated by alant 2017-03-19 16:33:14

• Parent task set to Feature #8230

#21 Updated by alant 2017-03-19 16:33:42

• related to Bug #12228: Greeter's headerbar is sometimes not themed right added

#22 Updated by alant 2017-03-19 16:34:18

• related to Bug #12241: New Greeter's additional options window sometimes opens in a weird place added

#25 Updated by alant 2017-03-19 19:53:19

• related to deleted (Bug #12228: Greeter's headerbar is sometimes not themed right)

#26 Updated by alant 2017-03-19 19:53:30

• related to deleted (Bug #12241: New Greeter's additional options window sometimes opens in a weird place)

#27 Updated by alant 2017-03-19 19:55:57

• Subject changed from Greeter sometimes fails to set Admin password on Stretch to Race condition at greeter startup

Let’s use this ticket to track the race condition issue. I created a Bug #12386 for the original issue.

#32 Updated by intrigeri 2017-04-18 15:16:03

• Target version changed from Tails_3.0 to Tails_3.0~rc1

#34 Updated by alant 2017-05-11 15:39:06

• Assignee changed from alant to intrigeri

intrigeri wrote:
> Also, pretty often the desktop has a black background in the GDM session. Last time I’ve seen that happen, the systemd-analyze plot graph suggests that accounts-service is not fully started (its bar remains red), but both systemctl status and journalctl -u accounts-service disagree. When this happens, I see no Registered Authentication Agent for unix-session:c1 (system bus name :1.27 [/usr/bin/gnome-shell], […] in the logs for the GDM gnome-shell, contrary to what I see on my sid GNOME system. This suggests that gnome-shell wasn’t started at all, and in the logs I see nothing about GDM’s gnome-shell, while amnesia’s gnome-shell logs a few errors. And indeed, I see no GNOME Shell running for Debian-gdm:
>
That confirms what I’ve seen too.

> /usr/lib/gnome-session/gnome-session-binary --autostart /usr/share/gdm/greeter/autostart is the thing that’s supposed to start GNOME Shell, so I’ve looked at our custom GDM and GNOME Shell initialization settings.
>
> Note that /usr/share/applications/org.gnome.Shell.desktop has a few diffences compared to our own /usr/share/gdm/greeter/applications/gdm-shell-tails.desktop:

I think the delta has been added to gnome-shell after the fork of the file.

> * it has NoDisplay=true

No idea why, but it shouldn’t harm.

> * it has X-GNOME-Autostart-Phase=DisplayServer

That may fix the issue. It’s to start the shell earlier.

> * it has X-GNOME-Provides=panel;windowmanager;

That shouldn’t harm.

> * it has X-GNOME-AutoRestart=false while ours has X-GNOME-AutoRestart=true
>
I don’t know about this one, but it shouldn’t harm either.

> Also, config/gdm-tails.json says "isLocked": true while GDM’s js/ui/sessionMode.js only sets this for the GDM lock screen.
>
This one should be kept as far as I know. The greeter has a isGreeter mode, and as we don’t use it we want the isLocked to put gnome-shell in a mode that restricts items in its menu (e.g. control of the network, calendar, …)

> I see no justification in our Git wrt. these settings, that were all introduced in a commit whose message is “Use a GNOME shell session”. So I’m very much tempted to align all those files with the regular GNOME Shell / GDM ones. I might try this myself if Alan doesn’t provide an ETA earlier than May 15.

Please do, keeping isLocked. I won’t be able to handle that before the deadline.

> Also, FWIW /usr/share/gnome-session/sessions/gdm-tails.session has RequiredComponents=gdm-shell-tails;tails-greeter;gnome-settings-daemon;, while /usr/share/gnome-session/sessions/gnome.session has RequiredComponents=org.gnome.Shell;gnome-settings-daemon;. There’s a tiny chance that ordering counts (but I didn’t check the GSM code closely enough), so I suggest we move g-s-d before tails-greeter in that file.
>
It wouldn’t harm.

#35 Updated by intrigeri 2017-05-16 13:33:25

• blocks Bug #12249: Greeter's Formats popover may be cut added

#36 Updated by intrigeri 2017-05-16 13:35:25

• blocks Bug #12228: Greeter's headerbar is sometimes not themed right added

#37 Updated by intrigeri 2017-05-16 13:36:53

• blocks Bug #12241: New Greeter's additional options window sometimes opens in a weird place added

#38 Updated by intrigeri 2017-05-16 13:37:43

• blocks Bug #12548: The Greeter sometimes does not display the GNOME Shell top bar added

#39 Updated by intrigeri 2017-05-16 13:37:49

• blocks Bug #12386: Greeter sometimes fails to set Admin password on Stretch added

#40 Updated by intrigeri 2017-05-16 13:38:38

• Priority changed from Normal to Elevated

#42 Updated by intrigeri 2017-05-16 14:40:55

• Feature Branch set to bugfix/12364-greeter-races, greeter:bugfix/12364-greeter-races

#45 Updated by intrigeri 2017-05-16 18:03:29

• related to Bug #12553: Make gdm-shell-tails.desktop more similar to the one shipped in Debian's gnome-shell package added

#46 Updated by intrigeri 2017-05-16 18:05:16

• Feature Branch deleted (bugfix/12364-greeter-races, greeter:bugfix/12364-greeter-races)

#47 Updated by intrigeri 2017-05-18 15:15:38

• Assignee changed from intrigeri to alant
• Target version changed from Tails_3.0~rc1 to Tails_3.0

#48 Updated by anonym 2017-05-18 15:37:41

• Status changed from In Progress to Fix committed
• % Done changed from 0 to 100

Applied in changeset commit:299183475b1ef93566b792a3c9f4d8d479679227.

#49 Updated by intrigeri 2017-05-20 07:23:21

• Status changed from Fix committed to Confirmed
• % Done changed from 100 to 0

#52 Updated by intrigeri 2017-06-04 14:03:20

• Target version deleted (Tails_3.0)

So, anyone who can somewhat reliably reproduce any of these bugs, please:

• get used to add the debug option in the boot loader;
• send a WhisperBack bug report every time you hit any of these problems, clearly stating which one(s), and provide a contact email address;
• ideally, send the boot.svg file generated by systemd-analyze plot > boot.svg to alan@boum.org and intrigeri@boum.org, referring to the bug report you’ll have sent already.

Once we have enough data, I’d like to sit down with Alan and .

Meanwhile, I’m removing the 3.0 target version as I really don’t see how we can realistically aim to reproduce and fix these bugs in the next 5 days.

#53 Updated by intrigeri 2017-06-04 14:10:52

• blocked by deleted (Bug #12249: Greeter's Formats popover may be cut)

#54 Updated by intrigeri 2017-06-04 14:11:11

• blocked by deleted (Bug #12228: Greeter's headerbar is sometimes not themed right)

#55 Updated by intrigeri 2017-06-04 14:11:13

• blocked by deleted (Bug #12241: New Greeter's additional options window sometimes opens in a weird place)

#56 Updated by intrigeri 2017-06-04 14:11:15

• blocked by deleted (Bug #12386: Greeter sometimes fails to set Admin password on Stretch)

#57 Updated by intrigeri 2017-06-04 14:11:18

• blocked by deleted (Bug #12548: The Greeter sometimes does not display the GNOME Shell top bar)

#58 Updated by intrigeri 2017-06-04 14:11:20

• related to deleted (Bug #12553: Make gdm-shell-tails.desktop more similar to the one shipped in Debian's gnome-shell package)

#59 Updated by intrigeri 2017-06-04 14:11:35

• Parent task changed from Feature #8230 to Feature #11643

#60 Updated by intrigeri 2017-06-04 14:11:46

• related to Bug #12249: Greeter's Formats popover may be cut added

#61 Updated by intrigeri 2017-06-04 14:11:50

• related to Bug #12228: Greeter's headerbar is sometimes not themed right added

#62 Updated by intrigeri 2017-06-04 14:11:54

• related to Bug #12241: New Greeter's additional options window sometimes opens in a weird place added

#63 Updated by intrigeri 2017-06-04 14:12:01

• related to Bug #12548: The Greeter sometimes does not display the GNOME Shell top bar added

#64 Updated by intrigeri 2017-06-04 14:12:06

• related to Bug #12386: Greeter sometimes fails to set Admin password on Stretch added

#65 Updated by alant 2018-01-28 14:51:16

• Priority changed from Elevated to Normal

I haven’t seen that happen nor heard of it since we released the greeter. I suggest we reject this ticket if we don’t get a way to reproduce the issue within the next 3 months.

#66 Updated by Anonymous 2018-08-17 09:45:19

• Status changed from Confirmed to Rejected

Closing as no news since 7 months and no known complaints.

#67 Updated by intrigeri 2020-04-15 06:01:44

• Affected tool changed from Greeter to Welcome Screen