Bug #17533

tails-gdm-failed-to-start.service gives confusing info on systems with 2+ GPUs

Added by intrigeri 2020-03-19 11:05:03 . Updated 2020-05-04 14:35:49 .

Status:
Confirmed
Priority:
Normal
Assignee:
Category:
Hardware support
Target version:
Start date:
Due date:
% Done:

0%

Feature Branch:
Type of work:
Code
Blueprint:

Starter:
Affected tool:
Deliverable for:

Description

We see lots of reports flowing in (Bug #16875, Bug #17479) that are not actionable as-is because tails-gdm-failed-to-start.service reports about the integrated GPU (typically Intel), while in most cases the discrete GPU (typically Nvidia or AMD) is used.

Ideally this service would be able to tell which GPU is used. Worst case, when there are multiple GPUs, perhaps it could display info about the non-Intel one, if any.


Subtasks


Related issues

Related to Tails - Bug #16875: Error Starting GDM Intel HD 630 Rejected 2019-07-12
Related to Tails - Bug #17479: Error starting GDM with AMD Radeon HD 6470M and Intel GPU 2nd generation 8086:0116 (rev. 9) New
Blocks Tails - Feature #16209: Core work: Foundations Team Confirmed

History

#1 Updated by intrigeri 2020-03-19 11:05:19

#2 Updated by intrigeri 2020-03-19 11:05:27

  • related to Bug #16875: Error Starting GDM Intel HD 630 added

#3 Updated by intrigeri 2020-03-19 11:05:35

  • related to Bug #17479: Error starting GDM with AMD Radeon HD 6470M and Intel GPU 2nd generation 8086:0116 (rev. 9) added

#4 Updated by goupille 2020-04-06 17:42:45

apparently starting tails 4.4.1 with a Acer Nitro AN515-54 ends up with the error starting gdm message but it lists the intel hd 630 and the nvidia gpu (“Nvidia corporation device [10de:1c91] rev1”)

#5 Updated by intrigeri 2020-05-04 14:35:49

I did some quick and hackish testing outside of Tails, and it looks like indeed, the 2 GPUs should be listed, as long as the name of the first one is not mega long. But I understand that the way the info is presented may lead users to miss the second GPU and report only half of the info we’re asking them.