Bug #17184

Random freeze with Nvidia 1660Ti GPU (NV160, Turing)

Added by goupille 2019-10-24 12:00:25 . Updated 2020-03-19 11:21:09 .

Status:
Resolved
Priority:
Normal
Assignee:
goupille
Category:
Hardware support
Target version:
Start date:
Due date:
% Done:

100%

Feature Branch:
Type of work:
Research
Blueprint:

Starter:
Affected tool:
Deliverable for:

Description

a user reported that since the upgrade to 4.0, Tails randomly freeze on their computer when started in normal mode.
when started in troubleshooting mode, the resolution is stuck to 1024x768 but there is no freeze.

GPU is NVIDIA Corporation TU116 [GeForce GTX 1660 Ti Rev. A] [10de:2182] (rev a1)

Bug report: 7eedb2d8d362bfedb6c98e033ca7a4b

Additionally, according to Bug #17401, something similar also happens on:

  • GeForce GTX 1660 Ti
  • GeForce RTX 2080

Subtasks

Related issues

Has duplicate Tails - Bug #17401: Boot Screen Restarts on Nvidia Turing Graphics Cards Duplicate

History

#1 Updated by intrigeri 2019-11-01 09:54:48

  • Category set to Hardware support

#2 Updated by intrigeri 2019-11-01 09:57:35

  • Subject changed from random freeze with Nvidia 1660Ti GPU to random freeze with Nvidia 1660Ti GPU (NV160, Turing)

#3 Updated by intrigeri 2019-11-01 09:59:43

  • Description updated

#4 Updated by intrigeri 2019-11-01 10:09:01

  • Status changed from New to Confirmed
  • Assignee changed from intrigeri to goupille

Interestingly, the nouveau kernel module is used to manage the frame buffer and DRM/KMS, but the modeset X.Org driver is used (as opposed to the nouveau one). I’m not surprised that this combination does not work perfectly. Given the support for NV160 was merged in the kernel only in January, I assume the X.Org driver does not support this family yet.

The NV160 column on https://nouveau.freedesktop.org/wiki/FeatureMatrix/ is basically a list of “TODO” items, so I don’t think we can do much about it currently.

Please ask the user to try the workarounds that we have documented for other NVIDIA graphics cards: who knows, perhaps one of these would be good enough and I could document it :)

#5 Updated by DavidO 2020-01-24 19:38:48

Using latest Tails (4.2.2) on a 32GB USB stick with no persistence. Custom PC with NVIDIA GeForce GTX 1650 (NV160 Turing) connected to PCIe. After a successfull start, starts using TOR browser and other applications, but freezes randomly after a short time using it (about 10-30 minutes).

Tried:

- Use nouveau.noaccel=1 boot option, freezes after a short time.

- Use nouveau.modeset=0 boot option, gets error “Error starting GDM with your graphics card: NVIDIA Corporation TU107 [10de:1f82] (rev a1).” when starting.

- Use nouveau.noaccel=1 and nouveau.modeset=0 boot options, gets same error than above.
- Use Troubleshooting Mode, gets error “BusyBox v1.30.1 (Debian 1:1.30.1-4) built-in shell (ash) Enter ‘help’ fpr a list of built-in commands. (initramfs) Unable to find a medium containing a live file system.”

#6 Updated by intrigeri 2020-02-07 13:49:45

  • related to Bug #17401: Boot Screen Restarts on Nvidia Turing Graphics Cards added

#7 Updated by intrigeri 2020-02-07 13:50:05

  • related to deleted (Bug #17401: Boot Screen Restarts on Nvidia Turing Graphics Cards)

#8 Updated by intrigeri 2020-02-07 13:50:13

  • has duplicate Bug #17401: Boot Screen Restarts on Nvidia Turing Graphics Cards added

#9 Updated by intrigeri 2020-02-07 13:51:23

  • Subject changed from random freeze with Nvidia 1660Ti GPU (NV160, Turing) to Random freeze with Nvidia 1660Ti GPU (NV160, Turing)
  • Description updated

#10 Updated by goupille 2020-02-08 13:18:16

a user reported that normal boot with a RTX 2070 gpu ends up with a non working display (one third of the screen with colored artifacts and nothing else) and any of the usual workarounds for nvidia GPU trigger the “GDM error with…” screen.

#11 Updated by intrigeri 2020-03-19 11:21:09

  • Status changed from Confirmed to Resolved
  • % Done changed from 0 to 100

Applied in changeset commit:tails|293df78ab2dfabc10ad558d86f9cb71f7e15d1ac.