Feature #16189

Do usability testing on our donation page

Added by sajolida 2018-12-04 16:09:37 . Updated 2020-05-14 17:16:57 .

Status:
Confirmed
Priority:
Normal
Assignee:
Category:
Fundraising
Target version:
Start date:
Due date:
% Done:

0%

Feature Branch:
Type of work:
Website
Blueprint:

Starter:
Affected tool:
Deliverable for:

Description

After reading the complain emails we got during this year’s campaign I’m convinced we should do some usability testing on our donation page.

I’m not exactly sure how though :)

Subtasks

History

#1 Updated by sajolida 2019-06-26 16:13:38

  • Target version set to Tails_3.16

#3 Updated by sajolida 2019-07-10 16:39:32

  • blocks Feature #16830: Rework the way "one-time" and "monthly" are coded on our donation page added

#4 Updated by sajolida 2019-07-10 16:42:26

  • Target version changed from Tails_3.16 to Tails_3.17

I should be able to do this before the donation campaign but not before → 3.17.

#5 Updated by sajolida 2019-08-17 16:55:35

  • Target version changed from Tails_3.17 to Tails_3.16

#6 Updated by sajolida 2019-09-03 09:35:33

  • Target version changed from Tails_3.16 to Tails_3.17

#7 Updated by intrigeri 2019-09-12 14:25:23

  • Target version changed from Tails_3.17 to Tails_4.0

#8 Updated by sajolida 2019-09-20 21:26:01

It was meant to be part of Feature #16910 → no more time and motivation to work on it this time.

Maybe next year.

#9 Updated by sajolida 2020-05-07 16:17:13

  • blocked by Feature #17697: Improve our donation page and process added

#10 Updated by sajolida 2020-05-07 16:17:28

#11 Updated by syster 2020-05-10 13:31:55

From Tails mastodon account some UX question in regards of the donation process
Here: https://fosstodon.org/@tails/104141525570329171

One response is:
_from your donation site: “Your donation goes entirely to Tails and will be handled by RiseupLabs which is a 501©(3) non-profit organization in the USA.”
does riseup run the tails project or just handle the donations?_

#12 Updated by sajolida 2020-05-14 17:16:57

Thanks for the feedback @syster: it would be good to check during usability test how people understand this, why, and how we could make this sentence better. At first sight, I’m reluctant to make this explanation more verbose.