Bug #12317

Test Helpy for request tracker for help desk

Added by elouann 2017-03-11 05:15:33 . Updated 2018-09-07 11:19:03 .

Status:
Confirmed
Priority:
Normal
Assignee:
emmapeel
Category:
Infrastructure
Target version:
Start date:
2017-03-11
Due date:
% Done:

0%

Feature Branch:
Type of work:
Test
Blueprint:

https://tails.boum.org/blueprint/RT_for_help_desk/

Starter:
Affected tool:
Deliverable for:

Description

The people from Riseup are now using Helpy:
https://0xacab.org/riseup/helpy

Emmapeel, as most of the tickets regarding RT are assigned to you, would you like to have a look?

Subtasks

Related issues

Blocks Tails - Bug #9805: Choose a tool for the request tracker for help desk Confirmed 2015-07-24

History

#1 Updated by elouann 2017-03-11 05:16:16

  • Blueprint set to https://tails.boum.org/blueprint/RT_for_help_desk/

#2 Updated by intrigeri 2017-08-30 09:52:41

  • blocks Bug #9805: Choose a tool for the request tracker for help desk added

#3 Updated by Anonymous 2018-08-17 09:52:32

@emmapeel: would you like to have a look, or can you share this with other helpdesk members?

#4 Updated by sajolida 2018-09-07 10:50:49

  • Subject changed from Request tracker for help desk: test Helpy to Test Helpy for request tracker for help desk

Emma: you might still do that on your free time, but please take Bug #9805#note-14 into account.

#5 Updated by sajolida 2018-09-07 11:19:04