Request tracker for help desk
|Feature #9803: Call for a meeting to refine requirements for help desk request tracker||Resolved||
|Bug #11745: Talk to people from Tor about RT as request tracker for our help desk||Rejected||
|Feature #15922: Feasibility study on request tracker for help desk||Confirmed||
Related to Tails -
#5 Updated by sajolida 2018-09-07 10:53:09
- Subject changed from Request tracker for help desk to Feasibility study of request tracker for help desk
All the subtasks here are about evaluating options on what to build, when, and for how much money. So let’s repurpose this ticket to be about a “feasibility study”.
The next step is for our sysadmins to update their plans and budget in 2019Q2.