Bug #9413
Automatic upgrade fails under Windows camouflage mode
100%
Description
2 users (Lenovo Ideapad Y500 and Acer Extensa 5620) have reported so far:
After allowing the automatic upgrade and downloaded the upgrade, the upgrader faiils to shutdown the connection and the automatic upgrade fails.
Whisperback logs available, I just found:
<b>Your Tails device is being upgraded...</b>
[...]
For security reasons, the networking is now disabled.
Shutting down network connection
Error while shutting down the network
<b>Failed to shutdown network</b>
For debugging information, see /home/amnesia/.xsession-errors
Error while shutting down the network
<b>Failed to shutdown network</b>
For debugging information, see /home/amnesia/.xsession-errors
exit code: 256
stdout:
stderr:
at /usr/bin/tails-upgrade-frontend line 22
localuser:tails-upgrade-frontend being removed from access control list
and not sure if related, but I also found some of this:
1431757450563 addons.xpi ERROR Failed to move file /home/amnesia/.tor-browser/profile.default/extensions/https-everywhere@eff.org/install.rdf to /home/amnesia/.tor-browser/profile.default/extensions/trash/https-everywhere@eff.org: [Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIFile.moveTo]" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JS frame :: resource://gre/modules/addons/XPIProvider.jsm :: SIO_installFile :: line 299" data: no] Stack trace: SIO_installFile()@resource://gre/modules/addons/XPIProvider.jsm:299 < SIO_installDirEntry()@resource://gre/modules/addons/XPIProvider.jsm:379 < SIO_installDirectory/<()@resource://gre/modules/addons/XPIProvider.jsm:328 < SIO_installDirectory()@resource://gre/modules/addons/XPIProvider.jsm:335 < SIO_installDirEntry()@resource://gre/modules/addons/XPIProvider.jsm:377 < SIO_move()@resource://gre/modules/addons/XPIProvider.jsm:400 < DirInstallLocation_uninstallAddon()@resource://gre/modules/addons/XPIProvider.jsm:7187 < XPI_processPendingFileChanges/<()@resource://gre/modules/addons/XPIProvider.jsm:2385 < XPI_processPendingFileChanges()@resource://gre/modules/addons/XPIProvider.jsm:2503 < XPI_checkForChanges()@resource://gre/modules/addons/XPIProvider.jsm:3333 < XPI_startup()@resource://gre/modules/addons/XPIProvider.jsm:1884 < AMI_callProviders()@resource://gre/modules/AddonManager.jsm:872 < AMI_startup()@resource://gre/modules/AddonManager.jsm:748 < AMP_startup()@resource://gre/modules/AddonManager.jsm:2321 < AMC_observe()@resource://gre/components/addonManager.js:55 < <file:unknown>
1431757450564 addons.xpi ERROR Failure moving /home/amnesia/.tor-browser/profile.default/extensions/https-everywhere@eff.org/install.rdf to /home/amnesia/.tor-browser/profile.default/extensions/trash/https-everywhere@eff.org
1431757450564 addons.xpi ERROR Failed to move entry /home/amnesia/.tor-browser/profile.default/extensions/https-everywhere@eff.org/install.rdf: [Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIFile.moveTo]" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JS frame :: resource://gre/modules/addons/XPIProvider.jsm :: SIO_installFile :: line 299" data: no] Stack trace: SIO_installFile()@resource://gre/modules/addons/XPIProvider.jsm:299 < SIO_installDirEntry()@resource://gre/modules/addons/XPIProvider.jsm:379 < SIO_installDirectory/<()@resource://gre/modules/addons/XPIProvider.jsm:328 < SIO_installDirectory()@resource://gre/modules/addons/XPIProvider.jsm:335 < SIO_installDirEntry()@resource://gre/modules/addons/XPIProvider.jsm:377 < SIO_move()@resource://gre/modules/addons/XPIProvider.jsm:400 < DirInstallLocation_uninstallAddon()@resource://gre/modules/addons/XPIProvider.jsm:7187 < XPI_processPendingFileChanges/<()@resource://gre/modules/addons/XPIProvider.jsm:2385 < XPI_processPendingFileChanges()@resource://gre/modules/addons/XPIProvider.jsm:2503 < XPI_checkForChanges()@resource://gre/modules/addons/XPIProvider.jsm:3333 < XPI_startup()@resource://gre/modules/addons/XPIProvider.jsm:1884 < AMI_callProviders()@resource://gre/modules/AddonManager.jsm:872 < AMI_startup()@resource://gre/modules/AddonManager.jsm:748 < AMP_startup()@resource://gre/modules/AddonManager.jsm:2321 < AMC_observe()@resource://gre/components/addonManager.js:55 < <file:unknown>
1431757450565 addons.xpi ERROR Failure moving /home/amnesia/.tor-browser/profile.default/extensions/https-everywhere@eff.org to /home/amnesia/.tor-browser/profile.default/extensions/trash
1431757450565 addons.xpi ERROR Failed to uninstall add-on https-everywhere@eff.org in app-profile: [Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIFile.moveTo]" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JS frame :: resource://gre/modules/addons/XPIProvider.jsm :: SIO_installFile :: line 299" data: no] Stack trace: SIO_installFile()@resource://gre/modules/addons/XPIProvider.jsm:299 < SIO_installDirEntry()@resource://gre/modules/addons/XPIProvider.jsm:379 < SIO_installDirectory/<()@resource://gre/modules/addons/XPIProvider.jsm:328 < SIO_installDirectory()@resource://gre/modules/addons/XPIProvider.jsm:335 < SIO_installDirEntry()@resource://gre/modules/addons/XPIProvider.jsm:377 < SIO_move()@resource://gre/modules/addons/XPIProvider.jsm:400 < DirInstallLocation_uninstallAddon()@resource://gre/modules/addons/XPIProvider.jsm:7187 < XPI_processPendingFileChanges/<()@resource://gre/modules/addons/XPIProvider.jsm:2385 < XPI_processPendingFileChanges()@resource://gre/modules/addons/XPIProvider.jsm:2503 < XPI_checkForChanges()@resource://gre/modules/addons/XPIProvider.jsm:3333 < XPI_startup()@resource://gre/modules/addons/XPIProvider.jsm:1884 < AMI_callProviders()@resource://gre/modules/AddonManager.jsm:872 < AMI_startup()@resource://gre/modules/AddonManager.jsm:748 < AMP_startup()@resource://gre/modules/AddonManager.jsm:2321 < AMC_observe()@resource://gre/components/addonManager.js:55 < <file:unknown>
Subtasks
History
#1 Updated by intrigeri 2015-05-17 10:36:27
- Assignee set to emmapeel
- Target version set to Tails_1.4.1
- QA Check set to Info Needed
> Whisperback logs available,
Please forward them to me, and then reassign this ticket to me + drop Info Needed. Thanks!
Tentatively flagging for next release, even though I doubt I’ll have time to resolve it unless the fix is pretty easy.
#2 Updated by emmapeel 2015-05-17 11:13:40
- Assignee changed from emmapeel to intrigeri
- QA Check deleted (
Info Needed)
forwarded
#3 Updated by intrigeri 2015-05-19 11:43:46
- Subject changed from Automatic upgrade to Tails 1.4 fails to some users when "failed to shutdown network" to Automatic upgrade fails under Windows camouflage mode
- Status changed from New to Confirmed
- Type of work changed from Research to Code
Thanks to the logs emmapeel sent me, I noticed that both bug reporters have Windows Camouflage mode enabled. The thing is, we don’t start Vidalia in that mode, tails-shutdown-network
runs under set -e
, and the first command it runs is pkill -SIGKILL vidalia
. So, it seems to me that incremental upgrades can’t possibly work in Windows Camouflage mode. Ooops.
Solution: tails-shutdown-network
should not treat a failure at killing Vidalia as a fatal error, and probably same for stopping the tor, networking and network-manager services: the only thing we really care about is blocking network access with iptables
, that we do later in that script.
#4 Updated by emmapeel 2015-05-19 12:17:53
I think all reports we’ve got of this have Windows camouflage (there were two more reports after the ones reported) good catch!
#5 Updated by intrigeri 2015-06-11 21:05:40
- Status changed from Confirmed to In Progress
- Assignee changed from intrigeri to anonym
- % Done changed from 0 to 50
anonym, I’ve pushed one commit (00e0c41) to the iuk Git repo. I was bold enough to push directly to the master branch… and to skip testing it entirely. OMG, what a nasty person I am today! I’m surprising myself.
If you agree with me that this change is so trivial it has <0.001% of chances to break anything, then please mark this ticket as fix committed, and we’ll be done with it. Otherwise, just reassign to me and I’ll patch tails-shutdown-network
live in Tails 1.3.2, and from there will test incremental upgrades (both with Windows Camouflage, to ensure the bug is fixed; and without, to ensure there’s no regression in the general case).
#6 Updated by anonym 2015-06-12 11:29:39
- Status changed from In Progress to Fix committed
- Assignee deleted (
anonym) - % Done changed from 50 to 100
intrigeri wrote:
> anonym, I’ve pushed one commit (00e0c41) to the iuk Git repo. I was bold enough to push directly to the master branch… and to skip testing it entirely. OMG, what a nasty person I am today! I’m surprising myself.
:)
> If you agree with me that this change is so trivial it has <0.001% of chances to break anything, then please mark this ticket as fix committed, and we’ll be done with it.
The change looks perfectly reasonable and safe.
#7 Updated by BitingBird 2015-06-13 12:47:17
- QA Check set to Pass
#8 Updated by intrigeri 2015-07-03 03:38:47
- Status changed from Fix committed to Resolved