Feature #7436

Contact Riseup on how we could help towards publishing a list of recommended email providers

Added by Anonymous 2014-06-22 00:20:38 . Updated 2014-10-27 08:19:15 .

Status:
Resolved
Priority:
Normal
Assignee:
Category:
Target version:
Start date:
2014-06-22
Due date:
% Done:

0%

Feature Branch:
Type of work:
Wait
Blueprint:

Starter:
0
Affected tool:
Deliverable for:

Description

This is an outcome of the 1st Tails UX session.

People wonder which kind of email service they may use to communicate.
The experts’ recommendation was to add links to services Tails recommends.

But as sajolida points out:
"This is borderline regarding our usual assumption: so far we’ve never pushed people to use a particular online service or another.

Furthermore, I’m pretty sure we don’t want to be the ones to maintain such a list of recommended email providers. I think that Riseup is interesting is working on this (to outsource some of the load they receive) but I’m sure they wouldn’t mind some help."


Subtasks


Related issues

Related to Tails - Feature #5870: Better support of non-commercial ISPs Rejected
Blocks Tails - Feature #7685: Document alternative email providers Rejected 2014-10-27

History

#1 Updated by BitingBird 2014-06-22 00:26:46

  • Status changed from New to Confirmed
  • Type of work changed from Documentation to Communicate

#2 Updated by intrigeri 2014-06-22 00:50:52

  • related to Feature #5870: Better support of non-commercial ISPs added

#3 Updated by intrigeri 2014-07-21 18:58:38

  • Assignee deleted (None)
  • QA Check set to Info Needed

Would https://help.riseup.net/en/security/resources/radical-servers be enough?

(Feel free to de-assign from you, and to remove the “Info Needed” indication, once you’ve replied :)

#4 Updated by Anonymous 2014-07-23 13:37:47

  • Assignee deleted ()

Hi

i think the riseup page is very nice and sufficient indeed.

Maybe the doc should state something like:
“We do not recommend any third party services for your private communication, be it email, instant messaging or any other kind of messaging. We consider that it is not the aim of Tails to provide such information. However, the RiseupCollective provides a list of autonomous servers.* Furthermore, we encourage you to run your own, independent, services.”

What do you think ?

  • If such a list exists for Jabber too, then let’s add this here eventually.

#5 Updated by intrigeri 2014-07-28 20:42:59

> i think the riseup page is very nice and sufficient indeed.

OK, good.

> Maybe the doc should state something like: […]

ACK.

Now, we can probably close this ticket, but I don’t see what other one it is blocking, so what’s the next step?

#6 Updated by intrigeri 2014-07-28 20:44:15

  • Assignee deleted (None)

#7 Updated by Anonymous 2014-07-28 21:44:23

  • Status changed from Confirmed to Resolved
  • QA Check deleted (Info Needed)

Created https://labs.riseup.net/code/issues/7685

#8 Updated by Anonymous 2014-07-28 21:44:45

  • related to Feature #7685: Document alternative email providers added

#9 Updated by sajolida 2014-07-31 09:48:03

  • Status changed from Resolved to Confirmed

Sorry but I’m reopening that ticket.

The list of radical servers provided by Riseup is a very good document. But if I understand correctly, all those collectives come from a political and activist background, and aim at providing tools for activists. The Riseup homepage reads « Riseup provides online communication tools for people and groups working on liberatory social change. »

But I think that the target audience of Tails is much wider than the target audience of those projects. And I have the impression that Riseup, especially, is suffering from being “the coolest and free email provider around”, and that many people, concerned about privacy, but not fitting into their target audience are rushing to Riseup when they should not, and that this is problematic for them.

In the past, a project such as lavabit was filling up this space, from my point of view by providing a free or cheap email service with privacy in mind. Maybe other similar project exist, I don’t know.

The idea behind this ticket was to share this concern with people from Riseup, and have their opinion on what other services are around for people that don’t fit in their target audience. And I thought that they would have a personal interest in having such a document published.

If it is not possible to create or point to such a document, I’m pretty much against pointing to that list of radical servers. As I’m worried about sending too many requests coming from the layman to those collectives. And people in their target audience probably have other means of knowing about those projects than through the Tails website.

#10 Updated by sajolida 2014-07-31 09:50:17

  • related to deleted (Feature #7685: Document alternative email providers)

#11 Updated by sajolida 2014-07-31 09:50:36

  • blocks Feature #7685: Document alternative email providers added

#12 Updated by Anonymous 2014-07-31 12:57:06

  • Assignee set to sajolida

sajolida wrote:
> Sorry but I’m reopening that ticket.
>
> The list of radical servers provided by Riseup is a very good document. But if I understand correctly, all those collectives come from a political and activist background, and aim at providing tools for activists. The Riseup homepage reads « Riseup provides online communication tools for people and groups working on liberatory social change. »
>
> But I think that the target audience of Tails is much wider than the target audience of those projects. And I have the impression that Riseup, especially, is suffering from being “the coolest and free email provider around”, and that many people, concerned about privacy, but not fitting into their target audience are rushing to Riseup when they should not, and that this is problematic for them.

ACK

> In the past, a project such as lavabit was filling up this space, from my point of view by providing a free or cheap email service with privacy in mind. Maybe other similar project exist, I don’t know.
>
> The idea behind this ticket was to share this concern with people from Riseup, and have their opinion on what other services are around for people that don’t fit in their target audience. And I thought that they would have a personal interest in having such a document published.

Well, the initial idea behind the ticket was to discuss if we can provide such a list in our documentation. The title is kind of misleading and does not really reflect what i was initially reporting, but rather reflects the last part of your first answer to this initial demand.

> If it is not possible to create or point to such a document, I’m pretty much against pointing to that list of radical servers. As I’m worried about sending too many requests coming from the layman to those collectives. And people in their target audience probably have other means of knowing about those projects than through the Tails website.

I understand completely.

So from my POV there is a mix of two issues here, one is to discuss if we want/can provide such a list to Tails users. The other one is to get in touch with people from Riseup to ask them if they need help.

#13 Updated by sajolida 2014-08-01 15:07:16

> So from my POV there is a mix of two issues here, one is to discuss if we want/can provide such a list to Tails users.

For me, the existence of this ticket already implied that we wanted to
do that. It’s a pretty common question, and actually, instead of going
into the main doc, it could be a FAQ. That makes more sense maybe…

If you are not sure about that, feel free to create a discuss ticket,
and I will be happy to process it during the meeting on Sunday.

> The other one is to get in touch with people from Riseup to ask them
if they need help.

For me this is what this ticket is precisely about. Sorry for the
confusion, I must have created it myself when opening the ticket.

#14 Updated by sajolida 2014-09-21 09:06:52

  • Assignee deleted (sajolida)
  • Type of work changed from Communicate to Wait

Written to collective@riseup.net through tails@boum.org.

#15 Updated by sajolida 2014-10-27 08:19:15

  • Status changed from Confirmed to Resolved

Got an answer from one of them. Will add that info to Feature #7685.