Bug #7020

Investigate how front desk could receive only new tickets activity

Added by sajolida 2014-04-03 17:35:51 . Updated 2014-07-28 21:47:59 .

Status:
Resolved
Priority:
Normal
Assignee:
intrigeri
Category:
Target version:
Start date:
2014-04-03
Due date:
% Done:

0%

Feature Branch:
Type of work:
Research
Blueprint:

Starter:
0
Affected tool:
Deliverable for:

Description

The front desk person should keep an eye on new tickets being created in Redmine. So we should investigate if Redmine has an API or RSS trick to make this easily trackable.

For the moment the front desk person is asked to track new tickets on https://labs.riseup.net/code/projects/tails/issues?query_id=148 but this includes all tickets in “new” state, and not only the ones created recently.

See also https://tails.boum.org/contribute/working_together/roles/front_desk/

Subtasks

History

#1 Updated by intrigeri 2014-07-28 21:47:59

  • Status changed from Confirmed to Resolved

Resolved: https://labs.riseup.net/code/projects/tails/issues?query_id=157. Updated the Front Desk role page accordingly.