Bug #6976

Document that Sandisk Cruzer Orbit 32gb stick hangs at installation time

Added by mercedes508 2014-03-25 09:01:57 . Updated 2014-12-11 17:28:41 .

Status:
Resolved
Priority:
Normal
Assignee:
Category:
Hardware support
Target version:
Tails_1.2.2
Start date:
2014-03-25
Due date:
% Done:

0%

Feature Branch:
bitingbird:doc/6976-known_issue_sandisk_cruzer_orbiter_32gb
Type of work:
End-user documentation
Blueprint:

Starter:
0
Affected tool:
Deliverable for:

Description

Apparently, some SanDisk sticks (Sandisk Cruzer Orbit 32gb), hang at installation time, here is a more complete description of the issue:

I made a bootable usb with Windows (pendrivelinux).
This usb stick is a Kingston Datatraveler 2.0 32gb.
I then booted into my laptop using the Kingston, so far so good.
Everything else works.
Since I want to make a persistent volume, I have to use the Tails Installer.
I insert another usb stick into the pc.
This stick is a Sandisk Cruzer Orbit 32gb.
For some reason, the Tails Installer progress simply stopped at 98%.
And by stopped, I meant I waited more than 60 mins and nothing happens (but the system is running just fine).
To be more specific, it stopped after “installing bootloader” and “unmounting mounted filesystems on /dev/xxx”

Subtasks

Related issues

Related to Tails - Feature #6397: Support booting from devices exposed as non-removable Confirmed 2014-06-30

History

#1 Updated by intrigeri 2014-03-25 09:09:47

  • Subject changed from Sandisk sticks hang at installation time to Sandisk stick hangs at installation time
  • Category set to Installation

#2 Updated by mercedes508 2014-04-07 14:23:17

A user reported that after 20min of waiting for installation to end, she/he did reboot on that Sandisk stick anyway and it did work fine (booting Tails).

#3 Updated by BitingBird 2014-04-07 15:10:23

  • Subject changed from Sandisk stick hangs at installation time to Document that Sandisk Cruzer Orbit 32gb stick hangs at installation time
  • Status changed from New to Confirmed
  • Type of work changed from Test to Documentation

This behaviour should be added there: https://tails.boum.org/support/known_issues/index.fr.html#index11h2

I think that’s hardware support, and not Installer, but i’m not sure.

#4 Updated by BitingBird 2014-04-07 15:10:38

  • related to Feature #6397: Support booting from devices exposed as non-removable added

#5 Updated by BitingBird 2014-06-22 15:50:21

  • Category changed from Installation to Hardware support

#6 Updated by BitingBird 2014-12-03 21:06:48

  • Status changed from Confirmed to In Progress
  • Assignee set to sajolida
  • Target version set to Tails_1.2.2
  • QA Check set to Ready for QA
  • Feature Branch set to bitingbird:doc/6976-known_issue_sandisk_cruzer_orbiter_32gb

#7 Updated by sajolida 2014-12-11 17:28:41

  • Status changed from In Progress to Resolved
  • Assignee deleted (sajolida)
  • QA Check deleted (Ready for QA)

Merged, thanks.