Feature #5579

fix upgrade notification

Added by Tails 2013-07-18 07:43:03 . Updated 2018-12-02 21:45:23 .

Status:
Resolved
Priority:
High
Assignee:
sajolida
Category:
Target version:
Start date:
Due date:
% Done:

80%

Feature Branch:
doc/fix-upgrade-notification
Type of work:
End-user documentation
Blueprint:

Starter:
1
Affected tool:
Deliverable for:

Description

When a new version is out, users receive a notification message.

This message should point in some way to usb upgrade instructions.

It does "point in some way": the notification message points to the security announce, that reads "We strongly urge you to upgrade to Tails 0.17.2; (pointing to the release announce), that itself has a "I want to try it / to upgrade!" section. That section points to "Getting started", which is overkill for long-time users, so there’s room for improvement here. However, I’m not sure I want us to point users to upgrade instructions without giving them a chance to read the release notes including known issues, so IMHO the problem does not lie in the upgrade notification.

Calling this a potential documentation issue, then.

Subtasks

History

#1 Updated by sajolida 2013-07-19 09:31:10

  • Starter set to Yes

#2 Updated by sajolida 2013-08-12 12:59:14

What should be fixed is the “upgrade” section of the release notes. They should point better to both the download (for first time users) and upgrade documentation.

#3 Updated by mercedes508 2013-08-12 13:04:00

  • Assignee set to mercedes508

#4 Updated by mercedes508 2013-08-13 11:40:16

  • Assignee changed from mercedes508 to sajolida
  • % Done changed from 0 to 40
  • QA Check set to Ready for QA
  • Feature Branch set to fix-upgrade-notification

Upgrade section of the release notes has been fixed as well as the download page to fit both first time users and long-time users.

Please review those changes:

wiki/src/download.html
commit 30cdd3a, fix-upgrade-notification branch, mercedes508 repo.

wiki/src/news/version_0.20.mdwn
commit b965547, fix-upgrade-notification branch, mercedes508 repo.

#5 Updated by sajolida 2013-08-19 10:03:55

  • Status changed from Confirmed to Resolved

#6 Updated by intrigeri 2013-08-19 10:35:39

  • Feature Branch changed from fix-upgrade-notification to doc/fix-upgrade-notification

Given how messy the branch history is, I dare asking: is it on purpose that “I want to try it or to upgrade!” now leads directly to the download page instead of walking the new potential user through the getting started one?

#7 Updated by mercedes508 2013-08-21 07:59:12

  • % Done changed from 40 to 80

Discussing what we should improve, we came to an agreement on pointing to the download page which concerns both first-time users and updaters. First part of the download page explicitly point to the ‘about’ & ‘warning’ pages for first-time users. Isn’t enough ?

Sorry for the mess.

#8 Updated by intrigeri 2013-08-22 03:21:38

> Discussing what we should improve, we came to an agreement on pointing to the
> download page which concerns both first-time users and updaters. First part of the
> download page explicitly point to the ‘about’ & ‘warning’ pages for first-time users.
> Isn’t enough ?

I trust you made the right decision.

#9 Updated by intrigeri 2018-12-02 21:45:23

  • QA Check deleted (Ready for QA)