Easier access to common workarounds for hardware support problems
intrigeri & sajolida had meetings with Help Desk, initially as part of our budget forecasting process, that switched to (re)focusing the Help Desk’s efforts, and figuring out ways to lower the Help Desk’s workload. This issue is part of the output of these discussions.
We should add bootloader entries with common kernel command line options that we recommend as workarounds. Could prevent having people to tweak boot options and fail (typos).
To make this happen, we need:
- [ ] Create a list of needed entries: which additional boot options, what for? (Help Desk)
- [ ] Decide if having this for EFI boot only would be a good enough first iteration (Help Desk)
- [ ] Figure out how to present this to users (FT + UX)
- [ ] Implement (FT)
In a second iteration, it might even be possible to have GRUB add these options automatically, depending on the hardware it detects. Let’s not block on this initially.
(:sajolida: is watching this)
|Blocks Tails - Feature #16209: Core work: Foundations Team||Confirmed|
#4 Updated by goupille 2020-04-29 02:44:05
clearly, what people seems to need to add the most are those these days, are the workarounds for the nvidia pascal :
nouveau.noaccel=0 nouveau.noaccel=1 nouveau.modeset=0 xorg-driver=modesetting
and if we can find out that there are two gpu, maybe those would avoid the need for some people to reach us: