Bug #17598

"selected booting device failed" with Dell XPS 9343

Added by goupille 2020-04-06 16:43:59 . Updated 2020-04-15 15:35:22 .

Status:
Confirmed
Priority:
Normal
Assignee:
goupille
Category:
Hardware support
Target version:
Start date:
Due date:
% Done:

0%

Feature Branch:
Type of work:
Research
Blueprint:

Starter:
Affected tool:
Deliverable for:

Description

a user reported that Tails 4.4.1 and tails 4.5~rc1 fail to boot on a Dell XPS 9343 with the following error message :

"selected booting device failed. press any key to reboot"

the user also tried to boot the image proposed in https://lists.autistici.org/message/20200322.063225.4bf7980f.en.html without success.

I resent the original report (ticket number in the subject)


Subtasks


History

#1 Updated by intrigeri 2020-04-15 15:35:22

  • Assignee changed from intrigeri to goupille

>

> "selected booting device failed. press any key to reboot"
> 

This very Redmine issue is the only occurrence DuckDuckGo can find when I search this error message.
But “selected boot device failed” yields tons of results.
So I assume the OP mistyped what they saw on the screen.

I’ve seen people fixing that by setting USB device mode to “auto” (as opposed to “USB 3.0”) in the firmware config.

The OP says they’ve tried all possible BIOS settings combinations of Legacy/UEFI and Secure boot, so I don’t know what else we can do about it.