Bug #17500

Keyboard not working after resuming from suspend (Sony Vaio VPCEH)

Added by goupille 2020-02-25 15:25:59 . Updated 2020-03-09 21:12:48 .

Status:
New
Priority:
Normal
Assignee:
goupille
Category:
Hardware support
Target version:
Start date:
Due date:
% Done:

0%

Feature Branch:
Type of work:
Research
Blueprint:

Starter:
Affected tool:
Deliverable for:

Description

a user reported that since tails 4.2, the keyboard laptop doesn’t work anymore after resuming from suspend. the issue doesn’t occurs after just locking the screen.

we have a bug report presenting the symptoms:
Bug report: 135cfd543f3eedc87db96af184da9452

and the original report:
Bug report: 13cc1f4582119962a796fec7f6cca8e5

Subtasks

History

#1 Updated by intrigeri 2020-03-09 21:12:48

  • Category set to Hardware support
  • Assignee changed from intrigeri to goupille

Here are the relevant errors after resuming:

Feb 21 16:00:42 amnesia kernel: i8042: Can't write CTR while closing AUX port
Feb 21 16:00:42 amnesia kernel: i8042: Can't reactivate AUX port
Feb 21 16:00:42 amnesia kernel: atkbd_interrupt: 28 callbacks suppressed
Feb 21 16:00:42 amnesia kernel: atkbd serio0: Spurious ACK on isa0060/serio0. Some program might be trying to access hardware directly.

This looks like https://bugzilla.redhat.com/show_bug.cgi?id=1436636 and https://askubuntu.com/questions/1061565/keyboard-uunresponsive-after-resume-from-suspend.

It would be good if the user could try these boot options:

  • i8042.direct i8042.dumbkbd
  • i8042.kbdreset
  • combining the above