Bug #16726

NMI Watchdog Hard Lockup error on a Dell M15 with NVIDIA GTX 1660 (Turing)

Added by goupille 2019-05-17 14:33:11 . Updated 2019-06-01 10:14:53 .

Status:
Duplicate
Priority:
Normal
Assignee:
Category:
Hardware support
Target version:
Start date:
Due date:
% Done:

0%

Feature Branch:
Type of work:
Research
Blueprint:

Starter:
Affected tool:
Deliverable for:

Description

a user reported facing the following issue when trying to start Tails on a Dell M15 with an 8th gen i7 and a NVidia GTX 1660 (full specs :https://www.dell.com/support/manuals/us/en/04/alienware-m15-laptop/alienware-m15-setup-and-specifications/):

NMI watchdog: Watchdog detected hard LOCKUP on cpu XX

it looks a lot like Bug #15116, but the workarounds proposed for the Dell XPS 9560 are failing with this error :

ACPI BIOS Error (bug): Failure creating [\SB.PCI0.SAT0.PRT4._GTF], AE_ALREADY_EXISTS

Subtasks

Related issues

Is duplicate of Tails - Bug #16764: Low resolution or no X.Org at all with NVidia NV160 (Turing) Resolved

History

#1 Updated by goupille 2019-05-17 14:36:09

disabling the discrete card in the BIOS doesn’t fix the issue

#2 Updated by intrigeri 2019-06-01 10:13:14

  • Subject changed from NMI Watchdog Hard Lockup error on a Dell M15 to NMI Watchdog Hard Lockup error on a Dell M15 with NVIDIA GTX 1660 (Turing)
  • Category set to Hardware support
  • Status changed from New to Confirmed

#3 Updated by intrigeri 2019-06-01 10:14:03

  • is duplicate of Bug #16764: Low resolution or no X.Org at all with NVidia NV160 (Turing) added

#4 Updated by intrigeri 2019-06-01 10:14:53

  • Status changed from Confirmed to Duplicate
  • Assignee deleted (intrigeri)

Let’s track all Turing issues on Bug #16764 for now: as long as we ship a kernel that has no support for this chipset, tracking every single possible consequence on a separate ticket has a rather poor cost/benefit IMO.