Bug #16372

Tails fails to start on a System76 Oryx Pro

Added by goupille 2019-01-18 14:40:41 . Updated 2019-05-02 15:30:19 .

Status:
Resolved
Priority:
Normal
Assignee:
Category:
Hardware support
Target version:
Start date:
2019-01-18
Due date:
% Done:

100%

Feature Branch:
Type of work:
Research
Blueprint:

Starter:
Affected tool:
Deliverable for:

Description

wb://277e4fad9d616c41d9c1415fba3ec5d9

a user reported that Taisl 3.11 failed to start on that computer. the boot menu is displayed, then the computers hangs with those errors :

ahci: probe of 0000:00:17.0 failed with error -107


and

(initramfs) Unable to find a medium containing a live file system.

the error occurs with all the USB ports (USB-C and USB 3.0).
this computer is pretty new (8th gen) but is shipped with a kind of ubuntu so it is supposed to work…

Subtasks

History

#1 Updated by goupille 2019-01-20 12:35:15

the user reports that it didn’t work either with 3.8 (no other version tested).

#2 Updated by intrigeri 2019-01-25 09:39:34

  • Category set to Hardware support

#3 Updated by intrigeri 2019-01-25 09:47:32

  • Status changed from New to Confirmed

I’ve asked the OP to test a few more things.

#4 Updated by intrigeri 2019-03-24 08:03:55

  • Assignee deleted (intrigeri)

User reported back and I asked them to try a few more things.

#5 Updated by intrigeri 2019-05-02 15:22:10

  • Description updated

#6 Updated by intrigeri 2019-05-02 15:30:19

  • Status changed from Confirmed to Resolved
  • % Done changed from 0 to 100

Applied in changeset commit:tails|453c7a7b98f770090e2fdbd5617e384491c4e7d3.