Bug #15682
Sound system not working on an Acer Aspire one 1-431
50%
Description
A user sent a report about sound not working on this computer. It seems that it works well when the user boots windows, but with Tails 3.7.1, the speakers doesn’t seem to work.
Subtasks
History
#1 Updated by intrigeri 2018-09-19 16:08:58
- Category set to Hardware support
- Assignee changed from intrigeri to goupille
- QA Check set to Info Needed
Can you please give me the ID of the corresponding WhisperBack report?
#2 Updated by goupille 2018-10-16 10:39:59
- Assignee changed from goupille to intrigeri
- QA Check deleted (
Info Needed)
sorry about the delay…
Bug report: f6093f13876eef425e1a113b23a386b9
(I usually try to add the ticket number to the subject)
#3 Updated by intrigeri 2018-10-16 13:10:17
goupille wrote:
> sorry about the delay…
> Bug report: f6093f13876eef425e1a113b23a386b9
Thank you!
> (I usually try to add the ticket number to the subject)
It’s fine not to give me the ID here when you’ve added the ticket number in the subject, but in this case, please still reassign the ticket to me so it’s clear whose court the ball is in (when I’ve asked for the ID, you had not forwarded the bug report to me yet, so I could not find it).
#4 Updated by intrigeri 2018-10-16 13:17:46
Asked the user to try tweaks found on https://wiki.archlinux.org/index.php/Acer_Aspire_One#With_linux_.28alsa_as_modules.29.
#5 Updated by intrigeri 2018-10-31 09:50:46
- Status changed from New to In Progress
- Assignee changed from intrigeri to sajolida
- Target version set to Tails_3.11
- % Done changed from 0 to 50
- QA Check set to Ready for QA
- Feature Branch set to doc/15682-acer-aspire-sound
Documented the workaround that the user reports fixed their problem.
#6 Updated by intrigeri 2018-10-31 09:52:57
- Type of work changed from Research to End-user documentation
#7 Updated by sajolida 2018-11-18 16:33:37
- Status changed from In Progress to Resolved
- Assignee deleted (
sajolida) - QA Check deleted (
Ready for QA)
Merged, thanks!