Bug #15591

Fails to boot most of the time on Sony VAIO Pro 13: ACPI Error: No handler or method for GPE

Added by goupille 2018-05-07 15:45:58 . Updated 2019-04-07 09:08:57 .

Status:
Rejected
Priority:
Normal
Assignee:
Category:
Hardware support
Target version:
Start date:
2018-05-07
Due date:
% Done:

0%

Feature Branch:
Type of work:
Research
Blueprint:

Starter:
Affected tool:
Deliverable for:

Description

a user reported this ACPI error :

ACPI Error: No handler or method for GPE xx

when trying to boot Tails 3.6.2 with this computer :

Sony VAIO Pro 13 Custom Touch Ultrabook

the message is displayed infinitely after the boot menu, with different GPE numbers.

the error was not present before, and it does not happens with Debian-live 9.4.0

note that there are issues (that are also affecting this user) booting form an USB stick on this computer (it returns “no operating system found” one time of two)

Subtasks

History

#1 Updated by intrigeri 2018-05-29 09:37:20

  • Subject changed from ACPI Error at boot with a Sony VAIO Pro 13 to Fails to boot most of the time on Sony VAIO Pro 13: ACPI Error: No handler or method for GPE
  • Category set to Hardware support

#2 Updated by intrigeri 2018-05-29 09:44:43

  • Status changed from New to Confirmed

Asked the user to try a few things but I don’t see what we can do about it.

#3 Updated by intrigeri 2019-04-07 09:08:57

  • Status changed from Confirmed to Rejected
  • Assignee deleted (intrigeri)

No feedback from the OP.