Bug #15070

Problem connecting to the AP with a RTL8723BE wireless card.

Added by goupille 2017-12-16 15:02:19 . Updated 2018-01-02 08:33:41 .

Status:
Resolved
Priority:
Normal
Assignee:
intrigeri
Category:
Hardware support
Target version:
Tails_3.5
Start date:
2017-12-16
Due date:
% Done:

100%

Feature Branch:
doc/15070-rtl8723be
Type of work:
End-user documentation
Blueprint:

Starter:
Affected tool:
Deliverable for:

Description

Since a few months, several users reported having troubles connecting with Realtek RTL8723BE chipsets. At first, I put that on a poor support of this chipset (http://forums.debian.net/viewtopic.php?t=131923 or https://bbs.archlinux.org/viewtopic.php?id=208472...), but given the number of reports I think that, if that’s the case, an entry in the nown issue would be a good thing.

the last user reporting the error is not familiar at all with computers, but from what I understood, the wireless card is recognized, the module is loaded, but Network Manager doesn’t show any networks available.

This user sent a whisperback report.

Subtasks

Related issues

Blocks Tails - Feature #13245: Core work 2018Q1: Foundations Team Resolved 2017-06-29

History

#1 Updated by intrigeri 2017-12-24 08:55:40

  • Category set to Hardware support
  • Status changed from Confirmed to In Progress
  • Assignee changed from intrigeri to cbrownstein
  • Target version set to Tails_3.5
  • % Done changed from 0 to 50
  • QA Check set to Ready for QA
  • Feature Branch set to doc/15070-rtl8723be
  • Type of work changed from Research to End-user documentation

Hi Cody! Could you please review my branch? If not, please reassign to sajolida :)

#2 Updated by intrigeri 2017-12-24 08:55:56

#3 Updated by cbrownstein 2017-12-27 15:33:59

  • Assignee changed from cbrownstein to intrigeri
  • QA Check changed from Ready for QA to Pass

Hi intrigeri!

> On some computers with a RTL8723be Wi-Fi adapter, Tails may fail to discover Wi-Fi networks, provide unreliable Wi-Fi connections, or poor Wi-Fi performance.

I changed this sentence a bit. Otherwise, it can be read to mean that Tails may fail to discover; may fail to provide unreliable Wi-Fi connections; or may fail to poor Wi-Fi performance [sic].

https://github.com/cbrownstein/tails/tree/doc/15070-rtl8723be

#4 Updated by intrigeri 2018-01-01 16:37:52

  • blocked by deleted (Feature #13244: Core work 2017Q4: Foundations Team)

#5 Updated by intrigeri 2018-01-01 16:37:56

#6 Updated by intrigeri 2018-01-02 08:31:29

  • Status changed from In Progress to Resolved
  • % Done changed from 50 to 100

Applied in changeset commit:5cecf13da3580174301772a7e1ec77d23288f460.

#7 Updated by intrigeri 2018-01-02 08:33:41

> I changed this sentence a bit. Otherwise, it can be read to mean that Tails may fail to discover; may fail to provide unreliable Wi-Fi connections; or may fail to poor Wi-Fi performance [sic].

Good catch, thanks! Merging :)