Bug #15025

Document that Tails installed using dd is not seen as a bootable device on some MacBook Pro

Added by intrigeri 2017-12-08 16:58:18 . Updated 2018-11-18 17:33:51 .

Status:
Resolved
Priority:
Normal
Assignee:
Category:
Infrastructure
Target version:
Start date:
2017-12-08
Due date:
% Done:

0%

Feature Branch:
doc/15025-not-detected-on-mac
Type of work:
End-user documentation
Blueprint:

Starter:
Affected tool:
Deliverable for:

Description

See Bug #12146 and more recently Bug #15021: we’ve known for about a year about this, but apparently our install doc still recommends a path we know won’t work on some Macs. I didn’t check if our troubleshooting doc did take this problem into account.

Subtasks

Related issues

Related to Tails - Bug #15021: MacBookPro won’t boot Tails, other live distros do Duplicate 2017-12-07
Related to Tails - Feature #15325: Test if a DVD works on a Mac where a dd Tails is not recognized Resolved 2018-02-18
Blocks Tails - Feature #15941: Core work 2018Q4 → 2019Q2: Technical writing Resolved 2018-09-11

History

#1 Updated by intrigeri 2017-12-08 16:58:33

  • related to Bug #15021: MacBookPro won’t boot Tails, other live distros do added

#2 Updated by intrigeri 2017-12-08 16:58:37

  • related to Bug #12146: Tails installed using dd is not seen as a bootable device on MacBook Pro added

#3 Updated by Anonymous 2018-01-17 09:18:17

So basically on https://tails.boum.org/install/mac/usb/index.en.html we miss a section about “Tails not starting at all”, like we have on the Windows version.

#4 Updated by sajolida 2018-02-04 14:30:19

  • Subject changed from Document that intermediary Tails is not seen as a bootable device on some MacBook Pro:s to Document that Tails installed using dd is not seen as a bootable device on some MacBook Pro

#5 Updated by sajolida 2018-02-18 12:59:02

  • related to deleted (Bug #12146: Tails installed using dd is not seen as a bootable device on MacBook Pro)

#6 Updated by sajolida 2018-02-18 12:59:15

#7 Updated by sajolida 2018-02-18 13:07:33

  • Assignee changed from sajolida to emmapeel
  • Feature Branch set to doc/15025-not-detected-on-mac

What about that help desk?

#8 Updated by sajolida 2018-02-18 23:19:08

  • Status changed from Confirmed to In Progress

Applied in changeset commit:c8cd25df2ca5dca248e4ec5b47efb425a9e5e54d.

#9 Updated by emmapeel 2018-02-27 10:52:05

  • Assignee changed from emmapeel to mercedes508
  • QA Check set to Ready for QA

I like it. I pass it to mercedes508 though as resident macOS frontdesk expert.

(note: you can review it from the page install/mac/usb.en.html )

#10 Updated by mercedes508 2018-03-01 18:05:13

  • Status changed from In Progress to Resolved
  • QA Check changed from Ready for QA to Pass

Fine with me.

#11 Updated by intrigeri 2018-03-02 07:34:33

  • Status changed from Resolved to In Progress
  • Assignee changed from mercedes508 to sajolida

Hold on, this was not merged yet.

#12 Updated by sajolida 2018-03-08 11:23:06

  • Status changed from In Progress to Resolved
  • Assignee deleted (sajolida)

Merged now, thanks!

#13 Updated by sajolida 2018-05-23 16:05:30

  • related to Feature #15325: Test if a DVD works on a Mac where a dd Tails is not recognized added

#14 Updated by sajolida 2018-05-23 16:05:50

  • blocks Feature #15411: Core work 2018Q2 → 2018Q3: Technical writing added

#15 Updated by sajolida 2018-05-23 16:05:56

  • Status changed from Resolved to In Progress
  • Assignee set to cbrownstein
  • Target version changed from Tails_3.6 to Tails_3.8
  • QA Check deleted (Pass)

We should add that it’s also possible to burn a DVD, as an alternative to install using Windows. See Feature #15325.

#16 Updated by intrigeri 2018-06-26 16:27:55

  • Target version changed from Tails_3.8 to Tails_3.9

#17 Updated by intrigeri 2018-09-05 16:26:54

  • Target version changed from Tails_3.9 to Tails_3.10.1

#18 Updated by sajolida 2018-09-11 17:59:33

  • blocks Feature #15941: Core work 2018Q4 → 2019Q2: Technical writing added

#19 Updated by sajolida 2018-09-11 17:59:36

  • blocked by deleted (Feature #15411: Core work 2018Q2 → 2018Q3: Technical writing)

#20 Updated by intrigeri 2018-10-24 17:03:38

  • Target version changed from Tails_3.10.1 to Tails_3.11

#21 Updated by sajolida 2018-11-18 17:33:51

  • Status changed from In Progress to Resolved
  • Assignee deleted (cbrownstein)
  • Target version deleted (Tails_3.11)

I don’t think it’s worth blocking on documenting DVD now that USB images are about to arrive.

So I’m marking this as resolved.