Bug #12430

Document wireless card needs to remove kernel module to work in known issues

Added by emmapeel 2017-04-06 18:39:15 . Updated 2018-11-18 18:50:58 .

Status:
Rejected
Priority:
Normal
Assignee:
Category:
Hardware support
Target version:
Tails_3.11
Start date:
2017-04-06
Due date:
% Done:

0%

Feature Branch:
Type of work:
End-user documentation
Blueprint:

Starter:
Affected tool:
Deliverable for:

Description

Reported by user, log available. Same problem in Tails 2.11 and Tails 3.0beta3

The wireless card:

02:00.0 Network controller: Intel Corporation Wireless 7265 (rev 61)

Needs this command after boot to work:

sudo modprobe -r acer_wmi

Subtasks

Related issues

Blocks Tails - Feature #15941: Core work 2018Q4 → 2019Q2: Technical writing Resolved 2018-09-11

History

#1 Updated by intrigeri 2017-04-10 12:24:08

  • Assignee set to emmapeel
  • Type of work changed from Code to End-user documentation

I don’t think we’re going to fix Linux kernel bugs ourselves, so please add this to the known issues page (note: the brand & model of the laptop is most likely more relevant that the Wi-Fi adapter details). I see plenty of similar reports online, so let’s assume we don’t need to report this upstream, ourselves.

#2 Updated by Anonymous 2018-01-17 11:59:16

  • QA Check set to Dev Needed

#3 Updated by Anonymous 2018-01-17 14:55:07

  • Subject changed from Wireless card needs to remove kernel module to work to Document wireless card needs to remove kernel module to work in known issues

#4 Updated by Anonymous 2018-08-17 09:31:03

  • Assignee changed from emmapeel to intrigeri

Please add this to the known issues page. I think we dropped this duty from frontdesk’s tasks so I am assigning this to FT, and they can decide what to do about it?

#5 Updated by Anonymous 2018-08-17 09:31:42

  • Assignee changed from intrigeri to sajolida

Or actually, I’d rather assign this to doc writers.

#6 Updated by intrigeri 2018-08-17 12:05:27

  • Target version set to Tails_3.10.1

OK!

#7 Updated by sajolida 2018-09-06 09:25:03

  • blocks Feature #15411: Core work 2018Q2 → 2018Q3: Technical writing added

#8 Updated by sajolida 2018-09-11 17:57:59

  • blocked by deleted (Feature #15411: Core work 2018Q2 → 2018Q3: Technical writing)

#9 Updated by sajolida 2018-09-11 17:58:02

  • related to Feature #15941: Core work 2018Q4 → 2019Q2: Technical writing added

#10 Updated by sajolida 2018-09-11 17:58:20

  • related to deleted (Feature #15941: Core work 2018Q4 → 2019Q2: Technical writing)

#11 Updated by sajolida 2018-09-11 17:58:22

  • blocks Feature #15941: Core work 2018Q4 → 2019Q2: Technical writing added

#12 Updated by sajolida 2018-10-21 20:36:05

  • Target version changed from Tails_3.10.1 to Tails_3.11

#13 Updated by sajolida 2018-11-18 18:31:31

  • Status changed from Confirmed to Rejected
  • Assignee deleted (sajolida)
  • QA Check deleted (Dev Needed)

All the WhisperBack reports that we received with the Wi-Fi adapter in 2018 add working Wi-Fi, so I’m rejecting this ticket.

#14 Updated by intrigeri 2018-11-18 18:50:58

> All the WhisperBack reports that we received with the Wi-Fi adapter in 2018 add working Wi-Fi, so I’m rejecting this ticket.

It’s great to check this data to prioritize our work :)
Note that this data is only relevant to the problem at hand if the acer_wmi module was loaded.