Bug #11267

Add nm-connection-editor to the network setup instructions

Added by muri 2016-03-20 11:27:51 . Updated 2018-08-19 08:55:41 .

Status:
Confirmed
Priority:
Low
Assignee:
Category:
Target version:
Start date:
Due date:
% Done:

0%

Feature Branch:
Type of work:
End-user documentation
Blueprint:

Starter:
Affected tool:
Deliverable for:

Description

To be able to use dsl connection, has to use the application nm-connection-editor, because those settings are not available in the gnome-shell applet.


Files

broadband.png (23375 B) sajolida, 2016-04-22 07:57:18

Subtasks


Related issues

Related to Tails - Bug #11028: DSL missing from network-manager connection options Resolved 2016-01-29
Related to Tails - Feature #5913: Add Gnome PPP for Dial-Up Users Rejected
Related to Tails - Feature #13463: No PPPoE in Tails Resolved 2017-07-12

History

#1 Updated by muri 2016-03-20 11:35:26

  • related to Bug #11028: DSL missing from network-manager connection options added

#2 Updated by muri 2016-03-20 11:46:21

  • Status changed from New to In Progress
  • Assignee changed from muri to sajolida
  • QA Check set to Ready for QA
  • Feature Branch set to muri:11267-document-nm-connection-editor

i’ve changed the broadband connection section in the network setup page incorporating the instructions to nm-connection-editor

#3 Updated by sajolida 2016-04-22 07:58:55

  • File broadband.png added
  • Assignee changed from sajolida to muri
  • QA Check changed from Ready for QA to Info Needed

I’m not sure to understand the problem you’re trying to address here.

On the ticket you’re talking about “DSL” which would be: https://en.wikipedia.org/wiki/Digital_subscriber_line. I’m not sure what this would mean in the context of Tails as people getting Internet through DSL usually have a DSL home router. I don’t think you can plug you phone line directly in any laptop and get Internet from there.

But in your branch you’re modifying the section about “mobile broadband network” which would be: https://en.wikipedia.org/wiki/Mobile_broadband. I used 3G USB dongles myself sometimes with Tails and they work from Network Manager as currently described in the doc. See also screenshot in attachment.

So can you clarify which precise scenario you were following and required going through the command line?

#4 Updated by muri 2016-04-22 09:09:43

  • Assignee changed from muri to sajolida
  • Feature Branch deleted (muri:11267-document-nm-connection-editor)

sajolida wrote:
> I’m not sure to understand the problem you’re trying to address here.
>
> […]
>
> So can you clarify which precise scenario you were following and required going through the command line?

Yes, sorry, i accidently mixed DSL and ‘mobile broadband’. The original bug (Bug #11028) is about DSL and the documentation to be added should be about how to connect via DSL on Tails. A lot of laptops still have modems built in.
I’m not sure how to proceed, the network-manager page says that ‘dial-up’ connections are not possible at all, but the users reported, that it worked in tails 1.x (and the gui is there, but not part of network-manager)

#5 Updated by sajolida 2016-04-23 07:20:22

  • Assignee changed from sajolida to muri
  • QA Check changed from Info Needed to Dev Needed

Dial-up is again different than DSL. Dial-up is https://en.wikipedia.org/wiki/Dial-up_Internet_access and we have Feature #5913 about this.

I understand that the modems that are still sometimes built in laptops are for dial-up and not DSL. Honestly, I’ve never used or seen anybody connect to a DSL line directly without going through a Wi-Fi/DSL modem and router. But maybe it still doesn’t hurt to document nm-connection-editor for corner cases.

Do you still want to work on this?

#6 Updated by muri 2016-04-23 07:52:41

  • Assignee changed from muri to sajolida

On 04/23/2016 04:20 PM, sajolida wrote:
> Honestly, I’ve never used or seen anybody connect to a DSL line directly without going through a Wi-Fi/DSL modem and router.
well, i can only point to Bug #11028, which i didn’t report based on my own
expirience, but based on support requests. i cannot say if those
requests were corner cases or not. its definitly a regression from 1.x

> Do you still want to work on this?
i think its maybe better if someone who knows the terminology better
than i do takes that one.

#7 Updated by sajolida 2016-04-25 08:19:25

  • Status changed from In Progress to Confirmed
  • Assignee deleted (sajolida)
  • Priority changed from Normal to Low
  • QA Check deleted (Dev Needed)

Fair enough, but that won’t be me :)

#8 Updated by intrigeri 2016-04-25 09:12:42

> Honestly, I’ve never used or seen anybody connect to a DSL line directly without going through a Wi-Fi/DSL modem and router.

Just my 2cts of technical info: at least in the past, pure DSL modems (that are not handling anything at the IP level, like routing or DHCP) were quite common around here, and indeed one needed to use the very same tools as for dial-up (pppd and frontends) to talk to them. That’s perhaps why there has been some confusion between dial-up and DSL. Now, around here, devices that embed both a DSL modem and an integrated Wi-Fi router have totally superseded pure DSL modems. I’ve no clue how it is elsewhere in the world.

#9 Updated by sajolida 2016-04-26 09:23:14

Thanks for the 2cts, that’s what I imagined.

#10 Updated by Anonymous 2017-06-30 13:33:25

  • related to Feature #5913: Add Gnome PPP for Dial-Up Users added

#11 Updated by Anonymous 2017-06-30 13:36:33

Has helpdesk received such requests often?

#12 Updated by mercedes508 2017-07-13 13:13:46

no, very rarely

#13 Updated by intrigeri 2017-07-13 18:20:31

#14 Updated by intrigeri 2017-07-13 18:21:22

  • Priority changed from Normal to Low

(Resetting priority that was messed up by a subtask.)

#15 Updated by Anonymous 2018-08-17 16:03:42

I’d say let’s reject this ticket during the next triaging session if there are no complaints by users and no progress on the issue.